Marketing Manager

The role

The Southbank Centre is looking for a Marketing Manager to join its Marketing team on a full-time, fixed-term contract until 31 October 2027. You'll lead the development and delivery of data-informed, audience-focused, strategic marketing campaigns for the rolling Gigs programme, the Public Programme of ticketed and free events, Multitudes Festival and the cross-artform Family programme. The campaigns drive income by maximising ticket sales, build and retain new audiences, and communicate the Southbank Centre's vision and artistic programme.

What you'll do

• Develop integrated, data-informed marketing strategies that drive ticket sales, attract new audiences, support retention and deliver on agreed objectives
• Oversee end-to-end delivery of marketing campaigns across all media, keeping them aligned, co-ordinated and on time, with the necessary approvals and stakeholder input
• Work closely with, guide and support all Marketing Officers and Assistants across the Marketing team
• Use data, insight and digital analytics to monitor performance, evaluate outcomes and keep improving campaign effectiveness and audience impact

About you

• Demonstrable experience of developing and delivering successful marketing campaigns in the arts and entertainment sector
• Demonstrable knowledge of digital marketing tools and analytics platforms, including GA4 and CRM systems, particularly Tessitura, and able to turn insights into actionable marketing strategies
• Experience of working with media agencies and creative studios, including briefing, evaluation and performance management
• Demonstrable copywriting and editing skills, with a keen eye for detail, tone of voice, storytelling and brand consistency
• Proven experience of managing budgets and delivering cost-effective, ROI-driven campaigns

What's on offer

• Pension contribution of at least 5% from day one, rising to 9% depending on employee contribution
• 28 days' annual leave plus bank holidays
• Hybrid working
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% off at on-site retail, food and drink vendors
• Staff ticket offers for Southbank Centre events
• Free entry to the Hayward Gallery
• Free or discounted entry at reciprocal organisations
• Free staff yoga

The process

• Applications close at 11.59pm on the closing date; the vacancy may close early if there is a high volume of applications
• Interviews are expected from 11 November 2026, with first- and second-stage interviews
• Reasonable adjustments can be requested

The details

• Salary: £45,800 a year, based on full-time equivalent (40 hours a week)
• Contract: full-time, fixed term until 31 October 2027
• Location: Southbank, London; hybrid
• The full job description is a PDF on the listing

How to apply

Apply through the Southbank Centre's careers site. Applications by email or through agencies are not considered.