Director of Product Design

The role

A design leadership post at Monzo, heading product design for Payments, a business area that spans several markets. The role sits in a Design organisation of more than 115 product designers, user researchers and brand designers led by the Chief Design Officer, and works closely with senior Product and Engineering leaders. It can be based in the London office or done remotely within the UK, with occasional meetings in London.

What you'll do

• Set the strategic direction and design vision for the area, in line with Monzo's goals and mission
• Work with the area's leadership team to set priorities, shape roadmaps and turn strategy into delivery
• Build and grow a high-performing design team, investing in its development, wellbeing and long-term success
• Keep quality high through clear feedback and coaching
• Create an environment in which feedback is open and craft is celebrated
• Champion design across Monzo and influence how it shapes products and culture

About you

• Experience of leading design strategy and vision across complex product areas
• Comfortable working at several levels, from long-term direction to the quality of hands-on execution
• Builds strong partnerships across Product, Engineering, Research and Commercial, and can influence senior stakeholders
• A firm point of view on product design, and a habit of raising standards of quality, systems thinking and customer experience
• Experience of building and leading high-performing design teams
• Able to extend design's influence beyond your own team, into product direction, ways of working and culture
• Motivated by Monzo's mission and by shaping the next generation of payments experiences

What's on offer

• Equity and benefits in addition to salary
• £1,000 learning budget each year for books, training and conferences
• Full support with a remote set-up, including equipment and workspace essentials
• Help with relocating to the UK, and visa sponsorship
• Flexible working hours and a culture based on trust
• Further benefits are listed on Monzo's careers page

The process

• The process should take around four to five weeks, and Monzo will be flexible on scheduling
• There is no fixed closing date; the role closes once enough applications have come in for the next stage, so Monzo advises applying early
• The application asks for a CV, a portfolio link (with password if protected) and right-to-work confirmation; a cover letter is optional

The details

• Salary: £140,000 – £165,000, plus equity and benefits
• Location: London, Cardiff or remote within the UK, with occasional meetings in London
• Level: director
• No closing date is given; the listing closes once Monzo has enough applications

How to apply

Apply through Monzo's careers site. The process takes around four to five weeks.