Digital Project Manager

The role

Proctor + Stevenson in Bristol is hiring a Digital Project Manager for its Client Services team. You deliver and manage digital platforms and projects for clients, including website design, builds, migrations, feature development and long-term platform support, covering the full lifecycle from scoping to launch and ongoing improvement. You work alongside developers, the creative studio, account managers and clients. The role is permanent and hybrid, and the agency works a four-day week.

What you'll do

Project delivery

• Manage several projects of different sizes and complexity at once
• Define scope, timelines, budgets and delivery plans
• Coordinate internal teams and external partners
• Oversee projects from scoping through launch and aftercare
• Run sprint planning, stand-ups, reviews and status meetings
• Coordinate testing, QA and user acceptance testing
• Manage content migration where needed
• Identify and manage risks, issues and dependencies
• Keep projects on time, in scope and on budget
• Maintain project documentation and reporting

Client and account partnership

• Build strong relationships with client stakeholders
• Understand clients' aims, business and market so you can offer commercially sound solutions
• Explain technical information clearly to non-technical people
• Manage client expectations throughout delivery
• Spot opportunities for platform improvements or further work
• Contribute to forecasting and planning for ongoing client activity
• Help keep projects and accounts commercially healthy

Platform and retainer management

• Manage support retainers and maintenance pipelines
• Coordinate continuous improvement and feature development
• Support SEO maintenance and optimisation
• Manage incidents, investigate root causes and coordinate fixes
• Keep platforms stable, secure and in line with client goals

Delivery operations

• Plan and coordinate resources across projects
• Track budgets and stay aware of margins
• Maintain delivery tools such as Jira and timesheet systems
• Support financial forecasting and invoicing
• Produce documents such as statements of work, RAID logs and reports
• Escalate risks, issues or opportunities to senior leadership when needed

About you

• At least 2 years delivering digital projects in an agency or similar setting
• Experience of managing website builds, migrations or digital platform projects
• A strong understanding of the project lifecycle from scoping to launch
• Experience of Agile, Scrum or Waterfall delivery
• Excellent organisation, planning and communication
• Able to manage several projects at once and cope with competing priorities
• Confident communicating with technical and non-technical stakeholders and managing their expectations
• Curious and proactive about solving problems
• Collaborative across disciplines, flexible on complex projects, and supportive of colleagues
• Open to learning, building skills and contributing ideas
• Desirable: experience with Jira or similar tools
• Desirable: exposure to financial forecasting, budgeting or invoicing
• Desirable: experience of working with account management teams on client growth
• Desirable: familiarity with Drupal, Webflow and Payload, plus WordPress, Laravel or Next.js
• Desirable: understanding of hosting environments such as AWS, Pantheon or Vercel
• Desirable: exposure to SEO maintenance or digital optimisation
• Desirable: experience of modern delivery tools, including AI-assisted workflows

What's on offer

• Hybrid working and a four-day working week
• Family-friendly benefits
• Private medical insurance
• Company pension scheme
• 23 days' holiday, rising to 25, plus bank holidays
• Training and development in technical, professional and other skills
• Salary sacrifice car scheme
• Cycle to work scheme, with secure parking, showers and a drying room
• Retail and gym discounts
• Team socials such as board game nights and days out

The process

• Send your CV and a short note about yourself through the apply link on the agency's page
• Direct applicants only; agencies are asked not to apply

The details

• Salary: £32,000 – £36,000 a year
• Contract: permanent, on a four-day working week
• Location: Bristol; hybrid
• Level: midweight (2+ years)

How to apply

Apply through the Apply now link on the listing with your CV and a short introduction. Direct applicants only.